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Account ManagerYizre'el Kibbutz | Full-time

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Description
  • Responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.

Responsibilities:

  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  •  Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyze customer's budgets, forecasts vs actual performance.
  • Responsible for working with the Sales team to onboard and integrate new clients and
  • developing existing client relationships
Requirements


  •  Proven account management experience of at least 5 years in a similar industry.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  •  Experience in delivering client-focused solutions based on customer needs
  •  Proven ability to manage multiple projects at a time while paying strict attention to details
  • Excellent listening, negotiation and presentation skills
  •  Excellent verbal and written communications skills in English.
  • Bachelor's Degree in appropriate field of study.
  •  Knowledgeable with Microsoft Office, ERP systems ( Priority - advantage ) and Salesforce.
  • Deep knowledge of foreign trade.
  •  Experience in working in a global environment

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